Frequently Asked Questions

Overeye is a mission-driven project created by William Firenze to deliver high-quality digital services at accessible prices. Subscription revenues are reinvested into legal compliance support, security and product development.

IAM is our curated platform for verified clients and professionals who chose Overeye to build their website. It lists only rigorously verified experts and projects, so visitors can rely on a trusted network.

You can search professionals by name. If a name doesn’t appear, it simply means they are not (yet) part of our network.

Submit your application here: overeye.net/candidate. We are selective: we verify your identity, portfolio and fit with our network. If you’re a fit, we will contact you with next steps.

• Apply on IAM (Candidate).
• Selection: we verify your identity, portfolio and fit.
• Design & Build: we create a tailored HTML/CSS website.
• Launch & Host: hosted by Overeye/IAM, with security and performance layers.
• Operate: yearly renewal, up to 3 free CSS/style updates, support via portal.

Yes—having a clear, consistent website helps show authenticity (identity, contacts, portfolio, press, and brand consistency). It can support your case when platforms evaluate your profile.

Important: a website does not guarantee verification. Each platform applies its own policy and criteria.

No. We are very strict in our curation, but we cannot guarantee verification on Instagram, X, TikTok or Facebook. We don’t sell badges and we don’t intermediate the process. We focus on building your online credibility.

Please review each platform’s official policies and apply through their in-app process.

Apply inside the app of Instagram, X, TikTok or Facebook, following their procedures and eligibility criteria. Prepare materials that prove authenticity (ID where requested), public interest, press mentions, and a consistent website.

The service has an annual subscription that covers hosting, maintenance, security layers, IAM listing (if selected), and the base version of FUSION. Billing is yearly and managed via Stripe (our subscription platform).

• Customer Portal: view invoices and renewal date.
• Payment methods: handled securely by Stripe; we don’t store card data on our servers.

Yes. If you use our service, you will receive a regular invoice issued via Stripe with all required fiscal details. Documents are available in the Stripe customer portal and sent by email.

We use Stripe to manage subscriptions and payments. Card data is processed by Stripe; Overeye does not store payment card details. You can access your invoices and renewal information via the Stripe customer portal.

• Custom site: a tailored HTML/CSS website, hosted by Overeye.
• Free updates: up to 3 CSS/style changes per year.
• FUSION (base): AI assistant integrated, up to 10 FAQ entries.
• Compliance support: Privacy Policy, Cookie Policy and alignment guidance with GDPR/Italian rules (via IAM Legal Support or your legal).
• Incident handling: best-effort assistance if your site is reported for privacy/compliance issues — assessment and remediation within the scope of your annual fee.
• Security stack: protected hosting with modern safeguards (see Security).

Your annual fee is reinvested into:

• Compliance support: privacy & cookie policy setup/updates and alignment guidance.
• Security hardening: platform protections and change control.
• Incident handling: if a privacy/compliance report arises, we assess and remediate within the scope of your plan.

This is an assistance service, not insurance and not formal legal representation.

• Assessment: we review the claim and your current setup.
• Remediation: we adjust policies/banners/configs where needed.
• Documentation: we summarize changes made and next steps.

Included on a best-effort basis within your annual fee. Complex cases may require your legal counsel or our partner (quoted separately). No guarantees or certifications are issued.

• Authentication & platform security via services like Firebase where appropriate.
• Network protection & CDN leveraging Cloudflare (WAF, DDoS mitigation, caching) to enhance resilience and productivity.
• Principle of minimal data: FUSION does not collect, store or share personal data.
• Change control: updates are reviewed and released in a controlled process.

FUSION is Overeye’s AI assistant that improves real-time interactions between professionals and visitors. It’s built with a proprietary method, without external API keys; the underlying LLM is developed in-house by Overeye to keep full control over quality and evolution.

The base version supports up to 10 FAQ entries in the chatbot. More Q&A or advanced actions (e.g., sending data to customers) are available as paid add-ons.

Freelancers, SMEs and larger organizations that pass our verification. IAM is a curated network—only credible, up-to-date professionals and teams are showcased.

By default we host under www.iam.<your-domain>/<client_name>. You can use a personal domain at any time; domain costs are at your expense. We coordinate the best option and typically migrate in ~72 business hours.

Submit requests via our portal using the standard form. We review within 72 hours (excluding holidays), share a preview and plan the production release.

We aim for the best possible availability. We are not responsible for issues beyond our control or for unauthorized changes to your site. Overall liability is limited to the value of the annual fee you paid.

Yes, in cases like missing mandatory requirements, suspected fraud or legal issues that could affect the service’s safety or reputation. Once resolved, we evaluate reactivation.

We use Stripe for subscriptions and invoicing. You’ll get a regular invoice and a customer portal to view payments and renewal dates. Card data is handled by Stripe; we don’t store it.

Overeye provides compliance assistance and technical implementation. We are not a law firm and do not provide legal advice or guarantees. For formal opinions or disputes, please use your legal counsel (we can coordinate on request).

We’ll provide your site’s HTML/CSS files for free so you can migrate to another platform.